Returns

All goods sold by e-muranoshop.com come from our generation and most of domestic manufacturers and is guaranteed as authentic, certified and monitored by the highest standards of quality to meet customer demands. The consumer in every case, it may 'exercise the right of withdrawal according to Directive 85/577/EEC. If you are not satisfied with item you purchased, you can return it within 7 days of receipt of goods.

Change Product

Credit for purchase in the future :
a full refund of product value, less the shipping box and other charges will be credited to your account pending account. The store credits do not expire and can be used like cash at any time for any purchase at our store.

Reimbursement : The full amount paid, less the shipping box and other charges will be reimbursed to your credit card, Paypal or bank account information.

NOTE : The refund is applied to individuals acting as individuals and not with their professional activities. Therefore are excluded from the policy for reimbursement of purchases retailers, wholesalers and distribution companies.

resubmit the goods will be carried out within 7 working days from receipt of goods, to: Murano Store, Customer Service - via Tabina 54, 30027 - San Donà di Piave (VE)

NOTE : it is important to make arrangements for reimbursement through Paypal, bank transfer. The items must be returned with care by the consumer, in conditions intact. Upon receipt of the goods and checked for integrity, we will refund the amount as soon as possible.